Effective Date: January 2024
At Expats Living Abroad ™️, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, services, and any related online platforms.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and other contact details when you voluntarily provide them through forms, subscriptions, or account creation.
Usage Data: Information about how you interact with our website, including IP addresses, browser type, pages visited, and time spent on the site.
Cookies: Small data files stored on your device to enhance your browsing experience. You can manage cookie settings through your browser preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our services, including customer support and tailored content.
To communicate with you regarding updates, promotions, and relevant information.
To analyze website usage and enhance user experience.
To comply with legal obligations and protect the rights, property, or safety of Expats Living Abroad ™️ and our users.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Trusted third parties who assist us in operating our website and services, subject to confidentiality agreements.
Legal Requirements: Authorities, if required by law or in response to legal processes.
4. Your Rights and Choices
You have the right to:
Access and update your personal information.
Request the deletion of your personal data.
Opt-out of receiving marketing communications from us.
Disable cookies through your browser settings.
5. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.
Refund Policy for Digital Downloads:
Due to the nature of digital products, all digital downloads are non-refundable. This includes items such as e-books, templates, guides, and any other downloadable content.
Can I return or exchange a digital download?
Unfortunately, we do not accept returns, exchanges, or cancellations for digital download products. Once the file has been purchased and delivered, it cannot be returned.
What should I do if I encounter an issue with my digital download?
If you experience any problems with your digital download, such as issues with accessing the file or technical difficulties, please don't hesitate to contact us. We’re committed to resolving any problems as quickly as possible.
Refund Policy for Consultation Calls:
All consultation calls are final sale and non-refundable due to the time and preparation involved.
Can I cancel or reschedule my consultation call?
Yes, you may reschedule your consultation call with at least 48 hours’ notice. To do so, please contact us directly. Cancellations or requests to reschedule made less than 48 hours before the appointment may not be accommodated.
What happens if I miss my scheduled consultation?
If you miss your scheduled consultation without prior notice, the session will be considered completed and no refund or rescheduling will be offered. Please contact us as soon as possible if you encounter any issues attending your session.